Privacy Policy

Here are some common questions about Transit Wireless.

PRIVACY POLICY

Transit Wireless, LLC (“Transit Wireless,” “us,” “our” or “we”) respects the privacy rights of its online visitors (“you” or “your”) to our website (this “Website”) and recognizes the importance of protecting the information collected about them.  Information that may identify you may be gathered during your use of this Website and during your communications with Transit Wireless. This Privacy Policy details what information is collected and how it is collected, disclosed, protected, used and stored and for what purposes.

By visiting this Website or providing your information to us, you are accepting the practices described in this Privacy Policy. Please exit this Website immediately if you do not accept this Privacy Policy or are accessing this Website in a country or other territory where use of this Website is not permitted.

COLLECTING INFORMATION

Generally, we collect your personal information when you: (a) make an inquiry or complaint to us; or (b) contact us during the ordinary course of business.

We may collect personal information including your name, email address, company, job title, type of request and other information to enable us to respond to your request when you contact us or when you submit information on forms downloaded from this Website. If we collect sensitive information it will usually be for the purposes of providing our services.  This information also may be used for our own marketing and internal business purposes, to provide and measure use of this Website over time and to contact you about new site features, unless you have opted not to receive promotional communications in connection with this Website.

This Website uses Google Analytics in order to measure visits to this Website. Google Analytics is a web analytics tool that helps website owners understand how visitors engage with their website. Like many services, Google Analytics uses cookies to track visitor interactions. Google Analytics customers can view a variety of reports about how visitors interact with their website so they can improve it. Google Analytics collects information anonymously. It reports website trends without identifying individual visitors. All website owners using Google Analytics are required to have a privacy policy that fully discloses the use of Google Analytics. You can opt out of Google Analytics – for more information on opting out of being tracked by Google Analytics across all websites you use, visit www.google.com.

The Google Analytics Terms of Service, which all Google Analytics customers must adhere to, prohibits the tracking or collection of personal information using Google Analytics or associating personal information with web analytics information.

STORING INFORMATION

Transit Wireless collects and stores personal information from visitors to this Website. This personal information may be combined or linked with other information held about you, including information that we receive from third parties.

SECURITY

We maintain reasonable physical, electronic and procedural safeguards to protect your personal information from misuse, interference, loss, unauthorized access, modification or disclosure. We protect the personal information we collect in a secure database stored by our third party data storage provider. It is in proprietary data format, read using proprietary tools only. Data collected online is stored in a secure data center. We encrypt data sent from your computer to our systems during internet transactions. We use security measures consistent with industry standards, such as firewalls, intrusion detection systems and virus scanning tools to protect against unauthorized persons and viruses from entering our systems. We cannot, however, guarantee the security of our databases nor can we guarantee that information you supply will not be intercepted while being transmitted to us over the Internet.

USE OF PERSONAL INFORMATION

We use your information in conducting our business. Such uses include matters relating to administration, provision and marketing of our services and enhancing and developing our relationship with you.

DISCLOSURE OF PERSONAL INFORMATION

We do not share or sell to others any personal information that you provide to us through this Website except with your consent or as described in this Privacy Policy.

We may engage third parties, such as service providers and strategic partners, to help us to provide and market our services to you. Examples of these services include marketing and promotional material distribution, website evaluation and data analysis. Upon engaging third parties, we authorize them to use personal information only in connection with the services they perform and we generally require these parties to protect your information the same way we do.

We may preserve or disclose your information if we believe that it is reasonably necessary to comply with a law, regulation or legal request; to protect the safety of any person; to address fraud, security or technical issues; or to protect our rights or property.

Some of the recipients to whom we disclose personal information may be located overseas, primarily in Australia, Canada, Hong Kong, New Zealand and the United Kingdom, although the countries where such recipients are located may vary. By submitting your personal information, you agree to the transfer of such information. We will take reasonable steps to ensure that your data is treated securely and in accordance with this Privacy Policy.

INFORMATION COLLECTED FROM CHILDREN

This Website is not directed to children under the age of 18. We do not knowingly collect personal information from children under 18. If you become aware that your child has provided us with personal information without your consent, please contact us at contact@transitwireless.com.  If we become aware that a child under 18 has provided us with personal information, we take steps to remove such information.

EXTERNAL LINKS

Some pages contain links to other sites operated by third parties. These websites may have different privacy policies from this Website and we encourage you to check their privacy policies. We are not responsible for the privacy practices of third party websites.

ACCURACY

If you think that any information we hold about you is inaccurate, please contact us at the address listed below and we will take reasonable steps to ensure it is corrected.

ACCESS

 

You have the right to access most personal information we hold about you. Please contact us to ask for access to your information or if you have a complaint about your information privacy. We reserve the right to withhold access in certain circumstances.

USE OF IP ADDRESS

Every computer and device connected to the Internet is assigned a unique number known as an Internet protocol (IP) address. Since these numbers are assigned in country-based blocks, an IP address can often be used to identify the country, state, and city from which a computer is connecting to the Internet.

Google Analytics collects the IP address of website visitors in order to provide website owners a sense of where in the world their visitors come from. This method is known as IP geolocation. Google Analytics does not report the actual IP address information to Google Analytics customers. Additionally, using a method known as IP masking, website owners that use Google Analytics have the option to tell Google Analytics to only use a portion of the IP address, rather than the entire IP address, for geolocation. Whether or not website owners use Google Analytics, they have access to IP addresses for visitors to their sites.

BUSINESS TRANSFERS

In the event that Transit Wireless is directly or indirectly involved in a bankruptcy, merger, acquisition, reorganization or sale of assets, information that we have collected through this Website may be transferred as part of that transaction. We will use reasonable efforts to ensure this Privacy Policy will apply to your information as transferred to the new entity, but we cannot assure you that, upon completion of any such transfer, the new entity will maintain this Privacy Policy in its current form.

 

UPDATING OUR PRIVACY POLICY

This Privacy Policy may be updated from time to time. Whenever we make a change, we will post the updated policy at this Website and we recommend that you review this information on this Website on a regular basis.

CONTACT US

If you would like more information about how we handle your information or if you need to contact us for any of the matters stated here please contact us in writing at:

Transit Wireless, LLC
1350 Broadway 3rd Floor, New York, NY 10018
Fax: 646-852-6371
E-mail: contact@transitwireless.com

You also have the option of filing a complaint with the FTC Bureau of Consumer Protection, using an online form, or by calling toll-free 877.FTC.HELP (877.328.4357; TTY: 866.653.4261). Other rights and remedies also may be available to you under federal or other applicable laws.