Transit Wireless connects millions of New York City subway riders to the 5G future with an award-winning network
If the No. 1 requirement for a smart city is good public transport, the No. 1 rider expectation is continuous connectivity. Transit Wireless’ mission to keep millions of New York City subway riders connected, safe and informed is a daunting task in the best of circumstances. The recent global health crisis has made that mission even more vital.
Every day, despite the pandemic’s toll on ridership, more than one million “straphangers” travel the New York City subway system. They transit seemingly endless miles of tunnels and bustle through 282 stations more than 100 feet below ground, and 109 stations above ground. Some stations, such as 42nd Avenue and Grand Central, are the size of a major airport in terms of passenger volume.
Throughout their journeys, riders can access free Wi-Fi, and can make and receive mobile calls in the underground stations, as well as in the mile-and-a-half long Canarsie Line Tunnel that runs under the East River. These connections let riders check schedules and route journeys on their smartphones. They can also summon emergency services at over 1,200 Help Points with the touch of a button.
Continuous connectivity delivers helpful information where it matters. On the platforms, riders get up-to-the-minute train arrival information through countdown clock displays connected to the network.