Headliner: Melinda White Chief Executive Officer, Transit Wireless.

| Interviewer: Luke Upton | Publication: SmartRailWorld|

There were 36,760 social media mentions of the MTA this past May, a 121.9 percent increase from the 16,565 mentions recorded during May of last year…Sarah Meyer, the MTA’s new chief customer officer, welcomed the tweets and other interactions. She credited the rise in mentions mainly to the rollout of free Wi-Fi underground, which hit most of the subways by early 2017, as well as to the agency’s increased focus on using social media to inform riders…

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