Public Safety



In New York City, the Transit Wireless broadband network does much more than enable subway riders to stay connected; it is the foundation for the many critical subway public safety communications systems now and for the future. Help Point intercoms, a 4.9 GHz public safety network and even the seemingly simple ability to dial 9-1-1 from a cellphone in an emergency, are now possible because of Transit Wireless technology and innovation.

Transit Wireless created a reliable system-wide high speed wireless network that supports not only the current needs of New York City Transit and emergency services – but also is adaptable to future needs.



Private_Wifi Transit Wireless has created a secure, private Public Safety network for the New York City Transit Authority (NYCT) that operates in the 4.9 GHz spectrum via a MESH Wi-Fi network.  This highly resilient, super-fast network connects within each subway station and back to our Base Station Hotels via the Transit Wireless fiber optic network.  In addition to very high throughput speeds, the 4.9 GHZ Public Safety Network delivers superior reliability via overlapping access point coverage for redundancy as well as backup power, which is further supported by our 24/7 Network Operations team.


E911 With the launch of the Transit Wireless cellular network in New York City subway stations, riders have the assurance of knowing they can dial 9-1-1 in an emergency from an underground station.  Wireless carriers must comply with FCC requirements for Enhanced 911 – known as E911.  Transit Wireless facilitates the connection with the common carrier emergency network so that emergency services agencies can locate a caller’s location.

Security Networks

Security_Camera Transit Wireless believes public safety is critical within the subway environment, and we built and designed our system with the capacity and scalability to support numerous current and future vital subway station public safety initiatives on our network.

  • Help Point kiosks that make both transit information and emergency services available with the touch of a button are connected via the secure Public Safety network.
  • Opportunities to connect closed circuit television (CCTV) and security cameras through the Transit Wireless fiber optic network enable New York City Transit to monitor activities in real-time throughout the subway station environment.  From entrances and stairways to the subway platforms, our high-speed network keeps stations connected, enabling 24/7 video monitoring capability.
  • Future public safety applications such as the 700 MHz FirstNet LTE network.

Network Operations

Network_Ops The thousands of wireless network access points, servers, switches, RF nodes and antennas, more than 160 miles of fiber optic cable, the continuously operating Base Station Hotels and the thousands of other components that keep the Transit Wireless network, including the public safety network, running require constant monitoring.  Our fully-staffed Network Operations Center provides around-the-clock network monitoring and support, including onsite remediation when needed, 365 days a year.

Contact us

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