In New York City, the Transit Wireless broadband network does much more than enable subway riders to stay connected; it is the foundation for the many critical subway public safety communications systems now and for the future. Help Point intercoms, a 4.9 GHz public safety network and even the seemingly simple ability to dial 9-1-1 from a cellphone in an emergency, are now possible because of Transit Wireless technology and innovation.

Key Challenges:

  • Subway system operates 24 x 7 x 365
  • Public Traffic – 10PM to 5AM work hours
  • Train Traffic and Flagging
  • Harsh Environment – outdoor rated
  • Safety is #1 Priority

Design & Construction


Transit Wireless created a reliable system-wide high speed wireless network that supports not only the current needs of New York City Transit – but also future needs such as new fare pay or train notification systems. We built the network on scalable and interoperable high-density network architecture designed with specific transit system needs in mind. Modular equipment and a segmented network enable agile technology adoption and support multi-tenancy and carrier-grade services.

Our experience working within the stringent safety and environmental demands of a legacy underground subway system has led to the development of specialized installation methods that sped project roll-out and minimized impact on riders.  Through state-of-the-art techniques and project management discipline, we streamlined both the design and construction processes that enabled us to achieve substantial efficiencies, such as a reduction in required equipment and footprint.



The Transit Wireless neutral host Distributed Antenna System (DAS) network delivers the uninterrupted cellular connectivity throughout underground subway stations that carriers and their customers, alike, expect.  From platform level to street level, strategically situated antennas enable the connected rider to continue a phone conversation, send an email, and stream media, all without interruption. Because it’s a neutral host network, we’re able to provide service from all four major U.S. mobile carriers:  AT&T, Sprint, T-Mobile and Verizon Wireless.

We take end-to-end responsibility for in-station cellular connectivity.  Beyond the platform, our high-speed fiber optic network connects to the respective carrier’s equipment located in a secure, climate-controlled, continuously monitored Transit Wireless Base Station Hotel.

Public Wi-Fi


Transit Wireless WiFi™, introduced in the underground New York City subway stations in October 2014, is a free service supported by a sophisticated advertising platform. This is the ideal platform for advertisers and sponsors who seek to deliver their message to millions of subway riders.  Transit Wireless WiFi became available in all underground New York City subway stations in January 2017.  The project was completed two years ahead of schedule and at no cost to taxpayers or subway riders.

Transit Wireless can also support cellular offloading and international roaming services.

Private Wi-Fi 4.9 GHz


Transit Wireless has created a secure, private Public Safety network for the New York City Transit Authority (NYCT) that operates in the 4.9 GHz spectrum via a MESH Wi-Fi network.  This highly resilient, super-fast network connects within each subway station and back to our Base Station Hotels via the Transit Wireless fiber optic network.  In addition to very high throughput speeds, the 4.9 GHZ Public Safety Network delivers superior reliability via overlapping access point coverage for redundancy as well as backup power, which is further supported by our 24/7 Network Operations team.



With the launch of the Transit Wireless cellular network in New York City subway stations, riders have the assurance of knowing they can dial 9-1-1 in an emergency from an underground station.  Wireless carriers must comply with FCC requirements for Enhanced 911 – known as E911.  Transit Wireless facilitates the connection with the common carrier emergency network so that emergency services agencies can locate a caller’s location.

Security Networks


In addition to the secure and private 4.9 GHz Public Safety network and E911, the Transit Wireless network is essential to other vital subway station public safety initiatives.

Help Point kiosks that make both transit information and emergency services available with the touch of a button are connected via the secure Public Safety network.

Opportunities to connect closed circuit television (CCTV) and security cameras through the Transit Wireless fiber optic network enable New York City Transit to monitor activities in real-time throughout the subway station environment.  From entrances and stairways to the subway platforms, our high-speed network keeps stations connected, enabling 24/7 video monitoring capability.

Transit Wireless believes public safety is critical within the subway environment. For this reason, we built capacity and scalability into the network to support future public safety applications such as the 700 MHz FirstNet LTE network.

Fare Pay


The Transit Wireless broadband network can provide secure connectivity for a wide range of electronic fare pay systems.  From the current MetroCard payment system to MTA’s pending New Fare Payment System and future fare pay methods such as cellphones or credit cards, the Transit Wireless fiber optic network provides the infrastructure to leverage new technologies.

Transit Fiber


The Transit Wireless fiber optic network provides a private, dedicated omnibus LAN within the subway system, allowing New York City Transit (NYCT) to control and manage its own network, as needed.  Our fiber network will enable NYCT to upgrade, expand and take full advantage of future technologies for public safety use, thereby achieving a greater range of communications capabilities at low cost through the Transit Wireless public and private partnership.

Network Operations


The thousands of wireless network access points, servers, switches, RF nodes and antennas, more than 120 miles of fiber optic cable, the continuously operating Base Station Hotels and the thousands of other components that keep the Transit Wireless public safety network running require constant monitoring.  Our fully-staffed Network Operations Center provides around-the-clock network monitoring and support, including onsite remediation when needed, 365 days a year.

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